Website Maintenance
Your Website: Always Ready, Always Secure
Basic Plan
Regular Backups
We perform regular backups of your entire website (files and database) to ensure that, in any eventuality, your information is always protected and fully recoverable.
Essential Updates
We handle fortnightly updates of the WordPress Core and all installed plugins. This not only improves security and performance but also grants you access to the latest features.
Malware Scanning, Cleaning, and Recovery
We conduct fortnightly malware scans to detect, prevent, and eliminate threats, keeping your site clean and protected from potential attacks. In the event of an infection, we manage the full recovery of your website.
Constant Monitoring (Uptime)
We monitor your site's uptime 24/7. If your website goes down, we will be the first to know and will take immediate action.
Database Optimisation
We carry out fortnightly database cleaning and optimisation, improving the overall speed and performance of your site.
Error and Bug Resolution
We provide immediate resolution for any errors or bugs affecting the critical functioning of your website, minimising any potential disruptions.
Basic Technical Assistance
We offer support for enquiries regarding the use of your website, helping you resolve simple operational doubts.
Advanced Plan
Speed Optimisation
We conduct fortnightly performance audits. We proactively seek ways to improve speed on both the frontend (user-facing) and backend (admin panel) by applying advanced optimisations.
Priority Technical Assistance
Your enquiries and requests are handled with maximum priority, ensuring faster response times for the swift resolution of any incidents.
Custom Work Services
Includes
· Content uploads and optimisation (text, images, products).
· Design modifications or adjustments to existing templates.
· Advanced plugin installation and configuration.
· Integration with external platforms or services.
· Development of specific features or customisations.
· Ad-hoc technical and strategic consultancy.